Lone Worker Monitoring is an automated, scalable, and digital solution to the risk of workplace violence. Using a lone worker device that connects to 24/7 live monitoring, employees are able to instantly share their location, status, and communicate any danger or emergency with their designated escalation contacts.
Lone workers are often in isolation, working remotely or in hazardous conditions that can make them feel vulnerable, isolated and at-risk of an attack. The safety and wellbeing of a lone worker is of the utmost importance, which is why it’s essential for businesses to ensure that they have a reliable system in place to protect them and help them keep safe at all times.
The best way to achieve this is with a smarter, more integrated lone worker monitoring system that can be used with devices your lone workers already own or have access to. Rather than having a separate device that connects to the internet, your lone workers can simply download an app that is designed specifically for their device. This app will enable them to check in with their monitor at the beginning and end of their shift, as well as alert their escalation contact should an alarm be triggered.
Typically, this will include features like GPS tracking to provide the lone worker’s location, as well as any information provided via earlier communication, such as gas hazards and their current emotional and physical state. The lone worker can also use the app to send a voice or text message like with Blackline’s SPOT X to their escalation contacts, which may include valuable information that could be helpful in a response or rescue situation.
In addition to these features, some lone worker monitoring systems can detect whether the wearer has pressed their device’s panic button, has fallen and can’t move, or has entered a pre-determined geographic area via geofencing. The lone worker can also manually activate a patented emergency SOS latch which generates an instant visible and audible local alarm to signal distress. All of these alerts are sent to monitoring personnel and managed through the escalation process until resolution is achieved.
Another important consideration is that the lone worker can choose to activate this digital solution for only the duration of their shift, which eliminates privacy concerns and allows them to turn it off when they finish. This helps to avoid over-monitoring staff or exposing them to additional risks.
Finally, a good lone worker monitoring Intercon Messaging system will be scalable for growing workforces, with an option to upgrade the number of escalation contacts, as well as the amount of time each contact has to respond. This feature is ideal for companies with multiple lone workers that operate across various locations or shift patterns, as it means that you can scale up your support without increasing the cost of the system. It’s also a good idea to invest in a system that offers the capability to integrate with other connected devices such as two-way radios and walkie talkies, which can help workers remain even more productive, while protecting their safety.
Intercon Messaging
6226 50 Ave
Drayton Valley, AB
T7A 1R7
Canada